Let's talk

Eva understands your customers before they explain themselves.

Eva is building voice AI for customer calls using company-provided context. Hear recorded examples below.

Scripted hospitality example: Guest asks to arrive earlier tomorrow. Eva asks what time. Guest says eleven. Eva explains that staff must check availability and can pass along the request. Staff availability check pending. No booking is confirmed.

Supported by

  • Sentry
  • PostHog
  • Mixpanel
  • MongoDB
  • Customer.io
  • Confluent Cloud
  • Tailscale
  • Zendesk

A voice you can actually hear.

Listen to a scripted Eva voice sample and inspect its text. The words describe an example, not a verified refund or integration.

Explore all recordings ↗
eva.Recorded example · Sarah / English
Scripted customer support example

“I checked your account and reversed the duplicate charge.”

Excerpt from the available script. Listen and see the full text in the demo.

Ready to play · 0:10Sarah · English

The conversation is only the beginning.

A hospitality inquiry can become a clear next step for the right person. This authored scene shows the kind of workflow Eva is being designed to support.

eva.
Conversations / Arrival inquiry

A clearer handoff.

Draft
Conversation
Guest

Can I arrive a little earlier tomorrow?

Eva

What time are you hoping to arrive?

Guest

Around eleven, if that works.

Scripted example · Availability unconfirmed
Relevant context▤

Early arrival

Room availability needs a staff check.

Company-provided guidance
Proposed next step↗

Ask the hospitality team to confirm availability.

Awaiting staff review
≡

Staff summary

Guest requests arrival tomorrow at 11:00. Early check-in still needs confirmation.

Hear what's here.
See what's next.

Listen to recorded examples now. The browser-based live demo is being prepared; this website does not connect to Eva's agent yet.

Recorded example · ScriptedSarah · English

Sarah's recorded example

Ready to play
0:000:10

Full scripted text

Hello! I checked your account and reversed the duplicate charge. You should see the refund in your bank within two business days. Is there anything else I can help you with today?

This recording illustrates a possible conversation. It does not document a real account action.

Built around the calls people make every day.

Eva is exploring customer-service workflows across four initial sectors. These are illustrative opportunities, not customer deployments.

Hospitality

“Can I arrive a little earlier tomorrow?”

An inquiry can be understood and handed to staff with relevant context.

Estate agencies

“Is the apartment still available to view?”

A property inquiry can become a clear follow-up for an agent.

Infrastructure

“When will service return to my area?”

A service question can be prepared with its location and urgency.

Healthcare

“Can I change my appointment time?”

An administrative request can be prepared for an authorized team member.

From the first question to a clear handoff.

Company-provided context can help a voice agent understand a request and prepare a next step within the rules a team sets.

  1. 01

    Hear

    A customer explains what they need in their own words.

  2. 02

    Understand

    Relevant, approved business context helps interpret the request.

  3. 03

    Propose

    The next step is shaped by what the team allows the agent to do.

  4. 04

    Hand off

    When a person is needed, the request can be summarized for follow-up.

Know the reason for calling before hello.

An outbound follow-up should begin with context, not a request to repeat yourself. In this example, company-provided guidance lets Eva mention the Alder Street enquiry and ask for a preferred viewing day.

Eva can prepare the answer for an agent to review. The person spends less time explaining; staff confirms what happens next.

Eva has a working live voice agent; the browser demo here is still being prepared.

Illustrative outbound estate-agency follow-up using example company-provided guidance: Eva calls about the person's Alder Street viewing enquiry and asks which day would suit them. The person says Thursday afternoon. Eva says she can prepare that for the agent to review. Availability still needs confirmation. No viewing is booked.

Tell us what your customers need.

For investor introductions and design-partner conversations, write directly to our team.

Email the team ↗berk@evacompany.co